Privacy Policy


Privacy Policy

This Privacy Policy was last updated on September 1, 2021.

As a valued client of West Golden Finance, we offer a number of services to you in an ongoing effort to enhance your relationship and provide you with unparalleled service. While all of our services are designed for maximum efficiency, they do have terms of use. And some services require personal information for verification. We want you to be aware of both our privacy policy and the terms and conditions that apply, throughout your use of this site and other banking tools.

In this sense, West Golden Finance guarantees compliance with current regulations on the protection of personal data, hereinafter with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (GDPR).

1. Personal Information

  • We collect information on your transactional account history, account balance, payment records.
  • We collect usage, withdrawal records etc., and other information from third parties including government agencies, lawyers, employers, social media etc.
  • We collect electronic and meta data gathered from your usage of our website, banking activities etc.
  • We use cookies which are stored on your computer and mobile devices whenever you visit our website.
  • Cookies help us personalize your user experience and deliver relevant information to you on our website.

2. Use of User Information.

We will use your personal information to meet the legitimate interests of West Golden Finance, and to provide you banking services generally including: Establishing your identity and assessing your eligibility for our products and services Updating and enhancing West Golden Finance's records Customer relationship management Risk identification and management Investigation and prevention of illegal and fraudulent activity Designing and administering our products and services Conducting and improving our business and improving customer service experience Complying with legal obligations and assisting law enforcement agencies Identifying and informing you about other products and services that we think may be of interest to you

3. Disclosure of User Information.

To the extent that it is necessary and permitted by law, we may reveal or share your information with the following people: Our employees, Our subsidiaries, affiliates and strategic partners Financial services providers including other banks, clearing houses, credit bureaux, payment service providers etc.
Courts, regulators, government agencies, law enforcement agencies etc.
We will not share your information with any unaffiliated third parties for marketing purposes unless you expressly give us permission to do so, nor would we share your information about your usage of our website unless legally required to do so.

4. Information Security

West Golden Finance takes the safeguarding of your personal information very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable laws and regulations to ensure the security of your information, prevention of unauthorized access and use, accidental or unlawful alteration and destruction; and other unlawful or unauthorized forms of processing. We regularly train our staff to ensure the proper management of personal information. We also ensure that our third party service providers maintain adequate measures to protect the confidentiality of personal information they receive. We regularly update our security protocols and processes to meet industry standards. If you have been provided a password to grant you access to specific areas on our site, you are responsible for keeping this password confidential. You must not share your password or other authentication details with anyone, West Golden Finance will not be responsible for any losses you may incur if you disclose your password and/or authentication details. We will store and retain your data for as long as is necessary for the purpose(s) that it was collected. Storage of your data is also determined by legal, regulatory, administrative or operational requirements

5. Your Rights

You have certain rights with regard to your personal information held by West Golden Finance. These include the right to: be informed about how we collect, use and process your personal information; access your personal information held by us, and information on how we process it; withdraw your consent to our processing of your information. When you exercise this right, we will continue to store your personal information but will no longer process it unless required by law or court order to do so; have your personal information rectified if it is inaccurate or incomplete; request the deletion or removal of your personal information where there is no legal or regulatory requirement for its continued processing; request that your personal information be made available to you in a common electronic format and/or request that such data be sent to a third party; and object to the processing of your personal information in certain circumstances. It is your responsibility to make sure that your personal information provided to West Golden Finance is accurate at all times, and to inform us of any changes as they occur.

6. Social Media

West Golden Finance may interact with customers through various social media platforms. Your usage of these platforms and any personal information that you make available through these platforms will be subject to the platform’s applicable terms and privacy policies. We will never ask you to share your personal, account or security information on social media sites.

7. Advertising and Promotions

West Golden Finance may contact you with information on products and services that we think you may find useful. If you do not wish to receive advertising and promotional materials from us, you can opt out at any time by sending an email to

8. Changes to our Privacy Policy

This Privacy Policy may from time to time be revised as we deem necessary to meet legal and operational requirements. Revised versions of this Privacy Policy will automatically become applicable to you. . We will post any revisions we make to our Privacy Policy on this page and such revised policy becomes effective as at the time it is posted.


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